Privacy Policy
Effective Date: March 10, 2026
Envelope Club (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, or subscribe to our emails.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Envelope Club is an independent online store that sells genuine U.S. postage stamps to customers in the United States.
If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:
orders@envelopeclub.co
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Any information you provide when contacting us
- Email marketing preferences and subscription details
Payment Information
Payments are processed securely through Stripe. We do not store your full credit card number on our servers. Payment information is collected and processed by Stripe in accordance with its own privacy and security practices.
Automatically Collected Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website or source
- Date and time of visits
- Website activity and interactions
Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to operate our website, remember user preferences, keep items in your cart, analyze traffic, improve performance, and support marketing and advertising efforts.
3. How We Use Your Information
We may use your information for the following purposes:
- To operate and maintain our website
- To process and fulfill orders
- To confirm purchases and send order updates
- To provide customer service and respond to inquiries
- To prevent fraud, unauthorized transactions, and abuse
- To improve our website, products, and services
- To send cart reminders or transactional communications
- To send promotional emails if you opt in or if permitted by applicable law
- To comply with legal obligations
- To enforce our policies, terms, and rights
4. How We Share Your Information
We do not sell your personal information. We may share your information only as reasonably necessary in the following situations:
Service Providers
We use third-party providers to help operate our business and website. These may include:
- WooCommerce for e-commerce functionality
- Stripe for payment processing
- ShipStation for shipping, label creation, tracking, and order fulfillment support
- MailerLite for email marketing and campaign management
- Hosting, analytics, security, and other technical service providers
These third parties may process your information only to the extent necessary to provide services to us and subject to their own terms and privacy practices.
Legal Requirements
We may disclose information if required to do so by law, regulation, legal process, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, property, customers, or business.
Business Transfers
If our business is sold, merged, reorganized, or transferred, your information may be transferred as part of that transaction, subject to applicable law.
5. Email Marketing
If you subscribe to our newsletter or marketing emails, we may use MailerLite to send promotional messages, product updates, discounts, abandoned cart emails, or other marketing communications.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Even if you unsubscribe from marketing emails, we may still send transactional emails related to your orders or account activity.
6. Order Processing and Shipping
To process and ship your orders, we may share relevant customer and order information with WooCommerce, Stripe, ShipStation, shipping carriers, and other fulfillment-related providers. This may include your name, shipping address, email address, phone number, and order contents to the extent necessary to complete delivery and provide tracking updates.
7. Cookies, Analytics, and Tracking Technologies
We may use cookies and similar technologies for essential website functions, shopping cart functionality, security, analytics, and advertising purposes. These tools may help us understand how visitors use our website, improve performance, personalize content, and measure marketing effectiveness.
You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality, including checkout and cart features.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with legal obligations.
9. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of certain personal data.
You may also:
- Update certain account or order details by contacting us
- Unsubscribe from marketing emails at any time
- Request information about the personal data we hold about you, subject to applicable law
To exercise any privacy-related rights, contact us at orders@envelopeclub.co. We may need to verify your identity before responding to certain requests.
11. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.
12. Third-Party Websites and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of any third party. Your use of third-party services is governed by their own terms and privacy policies.
13. California Privacy Notice
If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to know what personal information is collected, used, disclosed, or shared, and the right to request deletion or correction of certain personal information, subject to exceptions.
We do not sell personal information in the traditional sense. If you submit a privacy request, we may need to verify your identity before responding.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
orders@envelopeclub.co